{"id":4352,"date":"2023-09-20T23:44:59","date_gmt":"2023-09-20T23:44:59","guid":{"rendered":"http:\/\/spot.sa.com\/?page_id=4352"},"modified":"2023-09-30T01:54:25","modified_gmt":"2023-09-30T01:54:25","slug":"terms","status":"publish","type":"page","link":"https:\/\/spot.sa.com\/ar\/terms\/","title":{"rendered":"\u0634\u0631\u0648\u0637 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645"},"content":{"rendered":"
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TERMS OF USE

<\/strong>
Welcome to the \u201cSpot beauty lounge\u201d platform.
Effective Date September 2023<\/h1>

INTRODUCTION<\/strong>
Please read these terms of use \u201cTerms\u201d carefully before accessing or using the services of the \u201cSpot beauty lounge\u201d platform.
These terms together with the privacy policy (the \u201cTerms & Conditions\u201d) shall govern any user to access and use of the \u201cSpot beauty lounge\u201d platform, services, and tools available through it (hereinafter referred to as the \u201cServices\u201d).
The user’s access and use of the services of the \u201cSpot beauty lounge\u201d platform constitutes an agreement by the user to be bound by these terms, which establishes a contractual relationship between you as a user and the platform. If you do not agree to the clauses of these terms, please do not use the platform.
We reserve the right to change or modify all\/or portions of these terms, at any time, and new modifications of these terms will have the same legal provisions and effects as the current version of these terms. Please check them regularly to see any modifications or changes on them.<\/p>

DEFINITIONS<\/strong>
The following terms shall have the meanings referred beside to each of them unless the context requires otherwise:
\u201cWebsite\u201d,\u00a0\u201cPlatform\u201d, \u201cWe\u201d, \u201cUs\u201d, or \u201cOur\u201d:\u00a0means the \u201cSpot beauty lounge\u201d platform.
\u201cUser\u201d, \u201cYou\u201d or \u201cYour\u201d: Refers to anyone who uses the platform, whether a partner or a customer.
\u201cPartner\u201d: means the salon that registers an account on the \u201cSpot beauty lounge\u201d platform for the purpose of providing the beauty services and is referred to in the plural as: \u201cthe partners\u201d.
\u201cCustomer\u201d: means anyone registers an account or uses the \u201cSpot beauty lounge\u201d platform for the purpose of requesting the beauty services provided by the partners and is referred to in the plural as: \u201cthe customers\u201d.
\u201cServices\u201d: means the beauty services provided by the partners on the \u201cSpot beauty lounge\u201d platform such as skin cleaning, make-up, manicure and pedicure, lash and brow services, and others.
\u201cContent\u201d:\u00a0means the platform content, which includes, but is not limited to images, texts, videos, information, ads, icons, symbols, letters, and numbers.
\u201cLaws\u201d: means the laws and regulations in force in the Kingdom of Saudi Arabia.
\u201cTerms & Conditions\u201d: means these terms, as well as the privacy policy, all pages, the descriptions of service, all information and content of the services, and all instructions related to the platform.<\/p>

USER REPRESENTATIONS<\/strong>
By using the \u201cSpot beauty lounge\u201d platform or its services, you represent and warrant that:
You comply with all applicable laws in the Kingdom of Saudi Arabia when using the platform and the services.
You will provide true, accurate, current, and complete data when registering an account or using the platform.
You will maintain the accuracy of such data and promptly update it, as necessary.
You will not attempt to access the platform or its services by any automated means.
You will not use the platform services for any illegal or unallowed purpose.
You are responsible for all actions you conduct through the platform and all the consequences of such use.<\/p>

USER ACCOUNT<\/strong>
In order to benefit from some features of the \u201cSpot beauty lounge\u201d platform. you must register an account and submit certain personal information, such as username, mobile phone number, and email address.
The user agrees to register an account in the real name and does not use a pseudonym, anonymous or misleading.
The user agrees to add and maintain true, accurate, complete, and up-to-date information in his account and shall be responsible for regularly reviewing it for the purpose of correcting, modifying, or updating it as long as he has new information regarding this.
The user is responsible for all activity that occurs under a user account disclosed.
The user agrees to maintain the security and secrecy of username and password at all times and shall bear responsibility for any use done by any other person to whom he has this information.
The user shall inform the platform administration immediately in case of penetrating the account or its theft as well as discovering any illegal use of your account for us to be able to take the technical actions necessary for maintaining the account.
The user shall use the account in accordance with applicable laws in the Kingdom of Saudi Arabia, and abide by the term, policies, rules, and operating instructions of the platform.
The user undertakes not to initiate any action that would cause any harm to the platform, whether directly or indirectly.
We have the right to verify the registration data and requirements. Once the registration has been completed, you can use the platform throughout your subscription period.
The user is not entitled to possess more than one account unless the \u201cSpot beauty lounge\u201d platform administration permits it in writing.<\/p>

LEGAL SCOPE OF THE SERVICES<\/strong>
\u201cSpot beauty lounge\u201d is a platform that acts as an online intermediary between partners that provide beauty services, and customers who request these services.
The services are published on the \u201cSpot beauty lounge\u201d platform by the partners, and the customer can browse these services and make bookings.
When the customer contracts with the partner through the \u201cSpot beauty lounge\u201d platform, the customer enters into a direct and legally binding relationship with the partner, and the role of the \u201cSpot beauty lounge\u201d platform shall be limited to linking between the partners and the customers with regard to booking the beauty services.
The \u201cSpot beauty lounge\u201d platform provides the following:
Registering a free account for all users and enjoying all benefits offered by the platform.
The basic infrastructure, such as the call center, order management system, and control panel for the partner.
Displaying the beauty services provided by the partners.
Searching, selecting, and booking the beauty services from the partners.
Various payment methods that suit all users.
Technical support for all platform users.
\u201cSpot beauty lounge\u201d platform does not negotiate the prices of bookings provided by the partners to the customers.
The user knows and agrees that the \u201cSpot beauty lounge\u201d platform does not represent any of the parties and shall not be responsible in any way for their actions and conducts, and the user agrees on the exemption of the \u201cSpot beauty lounge\u201d platform from any liability arising from the acts of third parties.<\/p>

BOOKING POLICY<\/strong>
This policy shall be applied to bookings made by customers on the \u201cSpot beauty lounge\u201d platform.
The prices, descriptions, and images for the services are displayed by the partners on the \u201cSpot beauty lounge\u201d platform and may vary from time to time upon the decision of each partner.
The user can use the search engine on the \u201cSpot beauty lounge\u201d platform to find a partner on the basis of location, service type, price of service, date and time, and the bookings will be done according to the conditions determined by the partners and vary according to the services offered by each partner.
The partners shall determine the details of the services with true and must ensure that all information provided by them for display on their page is accurate, complete, and not misleading in any way. The partner shall be responsible for ensuring that all of its services listed on the Platform are available and accurately described.
When the customer requests one of the services offered by the partners on the \u201cSpot beauty lounge\u201d platform, the booking will be confirmed after completing the payment process by using payment methods in the platform. By booking any service from the partner through the \u201cSpot beauty lounge\u201d platform, the user agrees to accept these terms and privacy policy and concludes the contractual relationship with the partner.
The customer must pay the booking fees by one of the payment methods provided on the platform, and the customer can make a booking on the \u201cSpot beauty lounge\u201d platform, pay a deposit by one of the methods of payment provided by the platform, and complete the amount directly to the partner at the scheduled time of the service.
If the user chooses to pay online, he must retain a copy of the transaction records.
The booking will be confirmed by an email acknowledging receipt of the booking which may include, the partner’s name, date and time of the booking, and the price of the booked services. If the customer finds any incorrect data in the confirmation e-mail, or if he needs to make any changes, he must contact the partner or the platform administration through the available means; it may not be possible to make changes at a later time.
Some services may require the use of products of a sensitive nature, for example, services for eyebrows and hair, and therefore the customer agrees to disclaim the \u201cSpot beauty lounge\u201d platform from any damage or allergies that occur to it as a result of the use of these products.
We will not interfere with bookings made by the customer on the \u201cSpot beauty lounge\u201d platform but reserve the right to withdraw booking facilitation services when we have reasonable cause to suspect that a booking request may be fraudulent. We also reserve the right to take steps to verify the customer’s identity to process his booking request.
The partner shall be bound not to urge the customer to deal outside the \u201cSpot beauty lounge\u201d platform and maintain the data of the customer.
The partner and customer expressly acknowledge that the \u201cSpot beauty lounge\u201d platform is not an agent of them nor does represent them and does not have supervisory or monitoring authority over the services offered by the partners.
The \u201cSpot beauty lounge\u201d platform has the right to suspend the account of the user (partner or customer) -temporarily or permanently- if the platform is used for unlawful purposes, or if it is not bound by any of the rules in the terms & conditions.
ATTEND POLICY<\/strong>
The appointment is scheduled and confirmed subject to the partner\u2019s availability. The customer must arrive prior to the scheduled time well in advance, and if the customer cannot make it to the appointment determined, he can grant the service to another person to attend the same appointment and inform the partner.
The amount will not be refunded if the customer does not attend the appointment, and the customer agrees that the \u201cSpot beauty lounge\u201d platform reserves the right to ban her from accessing or using the platform again.
PAYMENT POLICY
\u201cSpot beauty lounge\u201d platform accepts E-payment by using cards Apple Pay – Mada – Visa.
The user must ensure that the data entered during the payment process is correct.
We will not bear any responsibility if the payment process is declined or canceled by the payment gateway for any reason. So please check with your credit card bank for the reason for the decline.
Your data is properly secured through the use of the latest electronic protection and SSL encryption technologies that are PCI DSS compliant, and we assure you that we will not store payment data on its systems.
We shall be entitled to add new payment methods in the future or cancel any current method, and you will be informed of that.<\/p>

ASSESSMENT POLICY<\/strong>
The customer has the right to assess the service after its implementation.
The assessment shall not be misleading or contain offense to any partner, person, or entity.
It is prohibited to use religious slogans, or phrases contemplating cultures or peoples, or conflicting with the applicable system.
We have the right to erase the assessments that violate these terms.<\/p>

LICENSES OF USE<\/strong>
We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access the \u201cSpot beauty lounge\u201d platform and its services, and to access and use any content, information and related materials that may be made available through the services after paying the subscription fees, in accordance with these terms.
The license granted to the user does not include any property rights on or part of the \u201cSpot beauty lounge\u201d platform, nor does this license directly or indirectly indicate a partnership of any kind between us and any user.<\/p>

PROHIBITIONS OF USE<\/strong>
You are prohibited from using the services of \u201cSpot beauty lounge\u201d platform in violation of these terms, you are not to:
Use the platform to breach any applicable laws or regulations in the Kingdom of Saudi Arabia.
Reproduce, modify, license, lease, sell, resell, transfer, publicly display, transmit, stream, broadcast, or otherwise exploit the services.
Make reverse engineering, attempt to discover the source code, attempt to decipher, decompile, or disassemble any of the software used to provide the platform.
Frame, link to, or mirror any portion of the services.
Sell, assign, or sub-license the subscription to another party.
Impersonate any person or entity, including any employee or representative of the platform.
Submit unwanted emails, spam, or messages that support any illegal activities.
Tamper or attempt to modify or destroy any security or documentary procedures.
Interfere with the operation of the platform, by distributing viruses, adware, spyware, or any other technologies such as cancelbots, malicious code, or similar technologies that may disrupt or interfere with the operation or provision of the platform.
Attempt to gain unauthorized access to any aspect of the platform or its related systems or networks.
Infringe the copyright, trademark, patent, database, publicity, or other intellectual property rights that belong to us or third parties.
The licenses granted to the user will terminate if he does not comply with the provision of this clause and shall bear the legal responsibility for making any of the previous uses.<\/p>

LEGAL DISCLAIMERS<\/strong>
The \u201cSpot beauty lounge\u201d platform is provided based on \u201cas is\u201d or \u201cas available\u201d without any warranties or representations of any kind whether express or implied. We do not make any representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services, or that the platform will be uninterrupted or error-free.
The user agrees to be responsible for his use of the \u201cSpot beauty lounge\u201d platform, its services, or any information that he sends on it.
We are not responsible for direct, indirect, consequential, or incidental losses or damages arising from:
The correctness or accuracy of the information about the services provided by partners.
Any dealings between partners and customers outside the platform.
Any illegal actions of customers during providing the services.
Any injuries or damages caused by partners to customers during the provision of services.
Any claims arising out of the customers\u2019 errors or omissions, whether caused directly, indirectly, or incidentally.
The delay or failure in performance resulting from causes beyond our reasonable control or due to force majeure.
The user\u2019s failure to maintain the security, confidentiality, and privacy of the account data.
We do our utmost to ensure that the \u201cSpot beauty lounge\u201d platform is available for 24-hour use, but the platform might be unavailable from time to time due to acts of periodic maintenance, repair of technical problems, development, or the like. Therefore, we do not warrant that technical defects will be fixed, or that the platform or its servers will be free from viruses or other harmful components.
We shall be entitled to suspend your account or your use of the \u201cSpot beauty lounge\u201d platform at any time without notice in case you have misused this platform from our point of view or violated these terms, the privacy policy, or the laws in force in the Kingdom of Saudi Arabia.<\/p>

INTELLECTUAL PROPERTY RIGHTS<\/strong>
We reserve all intellectual property rights in the \u201cSpot beauty lounge\u201d platform, and the services and all rights related thereto, including but not limited to, commercial appearance, names, trademarks, service marks, slogans, campaigns, designs, logos, icons, artwork, drawings, photographs, video, graphic materials, text, fonts, programs, audio files, digital materials, documents, data, and forms, and it is protected by intellectual property.
The logos, words, header of pages, and service names related to the \u201cSpot beauty lounge\u201d platform shall be trademarks and commercial designs of us.
Any unauthorized use, copying, imitation, or distortion of the \u201cSpot beauty lounge\u201d trademark is a violation of our rights under trademark laws. Therefore, we reserve all our rights to resort to the courts and the official competent authorities to claim the necessary penalties and compensation as a result of such conduct.
We reserve all rights to the \u201cSpot beauty lounge\u201d platform, and all hardware, software, and other items used to provide the platform.<\/p>

INDEMNIFY<\/strong>
You agree to indemnify, acquit, and defend us from\/ against all the actions, claims, costs, or expenses including legal fees and attorney\u2019s fees arising out of or in connection with:
The claims or demands arising from your use of the \u201cSpot beauty lounge\u201d platform.
Misuse of the \u201cSpot beauty lounge\u201d platform in any form.
Taking any action that would damage the work and reputation of the platform whether directly or indirectly.
Violation of the terms, policies, and operation rules of the \u201cSpot beauty lounge\u201d platform.
Violation of intellectual property rights, or any applicable laws including confidentiality or privacy rights.<\/p>

LINKS TO EXTERNAL WEBSITES<\/strong>
\u201cSpot beauty lounge\u201d platform may contain links to external websites of third parties, we do not control or endorse these websites and are not responsible for any content, ads, or other materials available on these websites.
Before enabling any sharing functions of the platform to visit any of such websites, we recommend that you review and understand the privacy policy of each such third-party website you visit.
You are solely responsible for all risks that may arise from using any links to external websites including the content, information, or services that are available on them.<\/p>

E-COMMUNICATIONS<\/strong>
We may communicate with users by email to send updates about our terms and policies, services newsletters, technical notifications, security alerts, or administrative messages about the \u201cSpot beauty lounge\u201d platform, or for marketing purposes, as required by law, or for other purposes at our own discretion, and if you decide at any time that you do not want to receive promotional messages, you can opt-out the receiving of these messages through emailing us or by clicking the opt-out link below the email message. But in this case, we do not ensure that you will enjoy our services fully.
You agree that all e-communications satisfy all legal requirements as if were written.<\/p>

TERMINATION OF USE<\/strong>
These terms shall enter into force from the date you register an account and will continue in effect while using the services of the \u201cSpot beauty lounge\u201d platform.
We may terminate these terms at any time without notice if you violate any of the \u201cSpot beauty lounge\u201d platform terms and policies or your use of the platform has caused any legal problems for us.
You may terminate these terms at any time by ceasing to use the services of the platform, and upon termination, all rights granted to you under these terms will terminate.<\/p>

APPLICABLE LAWS<\/strong>
These terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
If any provision of these terms is held to be illegal, invalid, or unenforceable under applicable laws, in whole or in part, such provision will be severed from these terms, all remaining provisions shall not be affected thereby and shall remain legality, validity, and enforceability.<\/p>

CHANGES AND MODIFICATIONS<\/strong>
We have the right to revise and modify these terms at our sole discretion at any time our deems appropriate, for any reason, and such modifications shall be effective immediately when published on this page and we will update the effective date.
The user shall consult these modifications before continuing to use the \u201cSpot beauty lounge\u201d platform.
Your continued use of the \u201cSpot beauty lounge\u201d platform following any updates to these terms and privacy policy, whether in addition to, deletion or modification, is your express consent to these updates.
We have the right to make any adjustments or enhancements we deem necessary on the \u201cSpot beauty lounge\u201d platform to increase its effectiveness, and the user shall be bound to any instructions that the platform provides to him in this regard.<\/p>

OTHER PROVISIONS<\/strong>
The user must not assign, transfer, or subcontract any of his rights and\/or obligations mentioned in these terms without our written consent.
We shall be entitled to assign, transfer, and subcontract all of our rights or obligations mentioned in these terms to any third party without any objection from the user, provided that such a third party agrees to be bound to these terms.
Your use of the \u201cSpot beauty lounge\u201d platform will not be construed to constitute a relationship of partnership, employment, agency, or joint venture between us and you or any other user, and you will have no authority to bind us in any manner whatsoever.
In the event that these terms conflict with any prior versions thereof, the current version shall prevail.
The use of any data collected from users shall subject to our privacy policy.
These terms are drafted in both Arabic and English, and the Arabic language will adopt them for the purpose of interpreting and implementing these terms.
These terms, the privacy policy, or any rules related to operating the \u201cSpot beauty lounge\u201d platform shall constitute the entire and exclusive agreement between us and everyone who uses the \u201cSpot beauty lounge\u201d platform and its services and supersede any versions of these terms.
The user acknowledges that you have read these terms and agree to be bound by all of their provisions.<\/p>

CONTACT US<\/strong>
If you have any questions regarding these terms, do not hesitate to contact us through the following means:
Send an email message to: contact@spot.sa.com
Contact us at WhatsApp number: +966 115444495
All Rights Reserved to \u201cSpot beauty lounge\u201d platform \u00a9 2023.<\/p>

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