Welcome to the “Spot beauty lounge” platform.
Effective Date September 2023
INTRODUCTION
This privacy policy (“Policy”) shall constitute a legally binding contract between the “Spot beauty lounge” platform, and you as a user of the platform services. So, please review it and read all of its provisions very carefully before using our services.
We appreciate your concerns and interest in the privacy of your data, so we have prepared this policy to understand personal data collection, usage, and sharing practices when using the “Spot beauty lounge” platform.
This policy applies to all of your uses of the “Spot beauty lounge” platform, including the services and tools that we provide to you through the platform. In this context, we are committed to maintaining the highest standards of confidentiality and privacy for users of the platform.
By subscribing to the “Spot beauty lounge” platform and using its services, you signify and consent to this policy. You may not use the platform if you do not to the practices described in this policy.
GENERAL PRINCIPLES OF THE PRIVACY POLICY
We have established the following principles of the privacy policy of the “Spot beauty lounge” platform:
Publish a copy of this policy on the platform to clarify our practices.
Sets out the types of personal data we collect about the users.
Define the legal bases we have for using personal data.
Explain how we will share personal data – when, why, and with whom we do so.
Clarify the rights available to the user -under the laws- as a data subject when it comes to his personal data.
Describe the actions we take or provide to protect data disclosed to third parties.
COLLECTION OF DATA
We use different methods to collect data when using the “Spot beauty lounge” platform, For example:
Account data such as name, phone number, e-mail address, and password.
Bookings data such as customer name, mobile number, partner’s name, details of service, payment method, and other data.
Payment data, such as credit card billing information, your credit card type, number, expiry date, and CVV code.
Contact data, such as name, E-mail, phone number, subject, and others.
Technical data, such as the device type, operating system, device ID, internet protocol (IP) address used to connect your device to the internet, internet service provider, referral/exit pages, advertising ID, types of add-ons, date and time, number of clicks, information about your use of our services, and data related to networked devices.
Partners data such as data provided to us by marketing partners, and other third parties.
Other data, such as data provided to us by filling out the forms available on the platform by contacting us by phone, email, or any other means.
You must provide complete, true, and accurate data, maintain the confidentiality of your account, and identify who can access and use your account.
LIMITS OF USE OF DATA
We are always bound to protect your privacy. Consequently, we use the personal data for the following purposes:
To register your account and identify you when you use the platform.
To send you an email confirming your account registration, communicate with you, and respond to your inquiries.
To facilitate the booking process and process billing and payment, including, and share payment data with payment gateways to complete the payment process.
To notify you of administrative messages, and to alert you of updates to this policy and terms of use.
To make information, suggestions, and recommendations regarding services that may concern you, this may depend on your activity.
To comply with our legal obligations and enforce our terms and policies.
For promotional, advertising, and marketing purposes, conduct market research, and surveys.
For any other use after obtaining your consent.
SHARE OF DATA
We may share personal data based on a legal basis as follows:
With the data owner’s consent to use his data for a specific purpose.
In execution of an order issued by the public and governmental authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings.
To achieve our legitimate interests, and protect our rights, privacy, safety, or property.
To enforce our terms of use and privacy policy.
We may share data with third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of the platform or to facilitate the delivery of online advertising tailored to your interests.
We may share or transfer your data in the event that we sell a part of the business or assets to another company, or engage in any restructuring, merger, acquisition, joint venture, bankruptcy, or other disposition, your data may be sold or transferred as part of that transaction and then the new entity may use your personal data in the same way as set out in this policy.
STORAGE OF DATA
We store your personal data as long as it is necessary for the purposes by which it is processed, or for a longer period to comply with the legal obligations to which we are subject or defend claims brought against us.
We store your personal data associated with your account in our archives for the period necessary to fulfill the purposes set out in this policy unless a longer retention period is required or permitted by the laws. How long we keep your personal data will vary depending on the purpose of use and collection.
We may store encrypted database backups outside of the platform with a third-party storage provider to ensure data security in the event of an emergency or disaster.
SECURITY AND SAFETY OF DATA
We shall take appropriate technical and organizational measures to guarantee the protection of data against accidental or unauthorized destruction, or loss, as well as against alteration or disclosure of, access to, and any other unauthorized forms of processing, and providing an appropriate level of security taking into account the latest technological security measures, the nature of the data to be processed, and the potential risks involved.
This level of protection can only be 100% effective if you follow your own security policies. Therefore, we advise you not to share your account data with anyone, and if you are concerned that any of your personal data has been disclosed, you must change it immediately after you sign into your account.
We will not be held responsible for any event arising from unauthorized access to your personal data and will not be held responsible for events arising from third parties gaining unauthorized access to your personal data.
DATA PROTECTION GUARANTEES
We shall commit to keeping your personal data confidential, and we pledge, within legally permitted limits, not to use or disclose it in contravention of this policy, and to help us protect your personal data. You must always keep your account data secure and not share it with anyone or entity under any circumstances.
We will not lease or sell your data to any third parties in any form that can identify you personally, nor will we allow third parties to use it for direct or indirect marketing purposes without your consent, but your data is used for the purposes stated in this policy, and our use of such data is limited to the period required to provide services.
BREACH OF DATA
In the event we become aware that the security of the platform has been compromised or the personal data of users has been disclosed to unrelated third parties as a result of external activities, including, but not limited to, cyber security attacks or fraud, we have the right to take appropriate measures, including, but not limited to, investigation, reporting, notification to and cooperation with law enforcement authorities.
In the event of a data breach, we will make reasonable efforts to notify affected individuals via E-mail -if applicable- if we believe that there is a reasonable risk to them as a result of the breach or if notice is otherwise required by law.
PAYMENTS
We use third-party payment processors to help us in processing your subscription payment data securely. Please be aware that third-party processors’ use of your personal data is subject to the privacy policies of those third parties whose privacy practices may differ from what is available in this policy. Therefore, we recommend that you review the privacy policies of those third parties.
USER RIGHTS
According to the Personal Data Protection Law, the user shall have the following rights:
Right to Know the legal or practical justification for data processing.
Right to access personal data and obtain a copy of them free of charge.
Right to correct the personal data if it is incorrect or incomplete.
Right to destroy personal data as stipulated in the Law.
Right to block further use of personal data.
Right to object to certain types of processing, including processing for direct marketing.
Right to lodge a complaint about the way we handle or process personal data with the related supervisory authority.
USER RESPONSIBILITY
The user is responsible for the accuracy and correctness of the data he provides to us on the “Spot beauty lounge” platform.
The user agrees that we only control the data collected by the “Spot beauty lounge” platform and shall not control any data provided by the parties outside the platform.
The user has a significant role in protecting his personal data, through the following:
Viewing, controlling, or modifying the data that identifies his account.
Not to disclose his account data to anyone else, particularly the account login data.
Log out always at the end of the session, especially when using someone else’s device or in public internet places.
We will not be responsible for the user’s failure to keep the confidentiality of his data or any actions resulting from third parties accessing it.
NEWSLETTERS
You may receive notifications from us on the email registered with us if you subscribe to the newsletters. If you wish to not receive such communications, you may opt out by following the instructions included in the notice or email. However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as administrative messages, security alerts, and updates to our terms of use or privacy policy).
CHANGES TO THE PRIVACY POLICY
We have the right at our own discretion to update this privacy policy at any time. modification will take effect immediately upon their posting on the “Spot beauty lounge” platform, we will also update the “Effective Date” shown at the top of the policy.
To find out the latest update, you should review the update date at the above of this page. We may also provide notice to you in other ways at our discretion, such as through E-mail.
AGREE TO THE PRIVACY POLICY
This policy was written in both Arabic and English and in case of any conflict between the English language and the Arabic language, the approved version is the Arabic version. You acknowledge and agree to read this policy and comply with all of its terms and conditions. By continuing to use the “Spot beauty lounge” platform or its services is an express consent to be bound by this policy, if you do not agree to be bound by this policy, you must not use the platform.
CONTACT US
If you have any questions about this policy, please contact us at:
Phone: +966 115444495
E-mail: contact@spot.sa.com
All Rights Reserved to “Spot beauty lounge” website © 2023.